Terms and Conditions

1. Introduction and Acceptance

Welcome to Market Astro Science ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website, mobile application, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

2. Service Description

Market Astro Science is a platform designed to help organizations and individuals spread and receive appreciation through recognition and kudos systems. Our Service includes:

• Employee recognition and appreciation tools
• Kudos and feedback systems
• Team collaboration features
• Analytics and reporting capabilities
• Communication and notification services
• Mobile and web applications

3. User Accounts and Registration

📝 Account Creation

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Update your information to keep it accurate
• Notify us immediately of any unauthorized use

🔐 Account Responsibility

You are solely responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to secure your account.

🚫 Account Restrictions

We reserve the right to suspend or terminate accounts that:

• Violate these Terms or our policies
• Engage in fraudulent or harmful activities
• Remain inactive for extended periods
• Pose security risks to our Service or other users

4. Acceptable Use Policy

✅ Permitted Uses

• Giving and receiving genuine appreciation and recognition
• Collaborating professionally with team members
• Using features as intended for business purposes
• Providing constructive feedback and kudos

❌ Prohibited Activities

You must not use our Service to:

• Harass, abuse, or harm other users
• Share inappropriate, offensive, or illegal content
• Impersonate others or create fake accounts
• Attempt to hack, disrupt, or compromise our systems
• Spam or send unsolicited communications
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Use automated systems to access our Service

5. Content and Intellectual Property

🏢 Our Content

All content, features, and functionality of our Service, including but not limited to text, graphics, logos, images, software, and design, are owned by Market Astro Science and are protected by copyright, trademark, and other intellectual property laws.

👤 User-Generated Content

By posting content on our Service, you:

• Retain ownership of your original content
• Grant us a license to use, display, and distribute your content within our Service
• Represent that you have the right to share the content
• Are responsible for the accuracy and legality of your content

🛡️ Content Standards

All user content must be:

• Respectful and professional
• Accurate and not misleading
• Free from harmful or offensive material
• Compliant with applicable laws

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Please review our Privacy Policy for detailed information about our data practices.

7. Payment and Billing

💳 Payment Terms

If you subscribe to paid features of our Service:

• Payments are processed securely through third-party providers
• Subscriptions are billed in advance on a recurring basis
• All fees are non-refundable unless otherwise stated
• You authorize us to charge your payment method

🔄 Subscription Changes

• You may upgrade, downgrade, or cancel your subscription at any time
• Changes take effect at the next billing cycle
• Downgrades may result in loss of features or data
• We may change pricing with 30 days' notice

⚠️ Payment Issues

If payment fails or is disputed, we may suspend or terminate your access to paid features until resolved.

8. Service Availability and Modifications

🔧 Maintenance and Updates

We regularly update and maintain our Service to:

• Improve functionality and performance
• Add new features and capabilities
• Fix bugs and security vulnerabilities
• Ensure compatibility with new technologies

📱 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our Service at any time. We will provide reasonable notice for significant changes that may affect your use of the Service.

9. Disclaimers and Limitations of Liability

⚖️ Service Disclaimers

Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free operation
• Security of data transmission or storage

🛡️ Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from third-party actions
• Any amount exceeding the fees paid by you in the preceding 12 months

10. Indemnification

You agree to indemnify, defend, and hold harmless Market Astro Science, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:

• Your use of our Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your User-Generated Content

11. Termination

🚪 Your Right to Terminate

You may terminate your account at any time by:

• Using the account deletion feature in your settings
• Contacting our support team
• Ceasing to use our Service

⚠️ Our Right to Terminate

We may terminate or suspend your access immediately, without prior notice, for:

• Violation of these Terms
• Fraudulent or illegal activities
• Extended periods of inactivity
• Security concerns

📦 Effect of Termination

Upon termination:

• Your access to the Service will cease immediately
• Your data may be deleted according to our data retention policy
• Outstanding payment obligations remain in effect
• Certain provisions of these Terms will survive termination

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

🤝 Dispute Resolution

Before pursuing legal action, we encourage you to contact us directly to resolve any disputes. We are committed to working with you to find a fair and reasonable solution.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Service or applicable laws. We will notify you of material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Displaying prominent notices within our Service

14. General Provisions

⚖️ Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

📄 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Market Astro Science regarding your use of our Service.

🔄 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.