Privacy Policy

1. Introduction

Welcome to Market Astro Science. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Service").

2. Information We Collect

👤 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name, email address, and contact information
• Account credentials (username, password)
• Profile information and preferences
• Communication preferences
• Payment and billing information (when applicable)
• Professional information (job title, company, etc.)

📱 Technical Information

We automatically collect certain technical information, including:

• IP address and location data
• Device information (type, operating system, browser)
• Usage data (pages visited, time spent, clicks)
• Log files and error reports
• Cookies and similar tracking technologies

🎯 Behavioral Information

We collect information about your interactions with our Service:

• Recognition and kudos activity
• Communication patterns
• Feature usage and preferences
• Social interactions within the platform

3. How We Use Your Information

We use your information for the following purposes:

🚀 Service Provision

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Facilitate recognition and appreciation features
• Customize your experience and content

📞 Communication

• Send you important service-related notifications
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)
• Notify you about platform updates and new features

🔍 Analytics and Improvement

• Analyze usage patterns and user behavior
• Monitor and improve Service performance
• Develop new features and functionality
• Conduct research and analytics

🛡️ Security and Compliance

• Protect against fraud and unauthorized access
• Comply with legal obligations
• Enforce our terms of service
• Maintain data security and integrity

4. Information Sharing

We may share your information in the following limited circumstances:

🤝 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Email and communication services
• Payment processing
• Analytics and performance monitoring
• Customer support tools

⚖️ Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate and prevent fraud or illegal activities

🏢 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using advanced encryption protocols
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Regular security audits and vulnerability assessments
• Secure Infrastructure: Use of secure, certified cloud infrastructure providers
• Employee Training: Regular training for employees on data protection practices

6. Communications

With your consent, we may communicate with you through various channels:

📧 Email Communications

• Account notifications and updates
• Recognition and kudos notifications
• Product updates and tips
• Marketing communications (optional)

📱 SMS & Push Notifications

• Real-time activity alerts
• Weekly or monthly engagement reminders
• Important account notifications

🎛️ Communication Controls

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

🍪 Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Help us analyze site usage and performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for advertising and marketing (with consent)

⚙️ Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

8. Your Rights and Choices

You have several rights regarding your personal information:

🔍 Access and Review

• Access your personal information
• Review your account settings and preferences
• Download your data (data portability)

✏️ Correction and Updates

• Update your profile information
• Correct inaccurate information
• Modify your preferences

🗑️ Deletion and Restriction

• Request deletion of your account and data
• Restrict processing of your information
• Object to certain types of processing

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you delete your account, we will delete your personal information within 30 days, except as required by law or for legitimate business purposes.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Users

If you are accessing our Service from outside India, please note that your information may be transferred to, stored, and processed in India. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a prominent notice in our Service

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.